Viff.ai

Viff.ai is an AI model trained on millions of reviews to generate responses. It understands the various aspects of a good guest experience, like food, cleaning, service, etc. When provided with a review, it instantly generates a response. Viff responses are designed to always be professional and courteous, reflecting the standard expected from staff.

Features:

• AI-Generated Responses: Viff.ai instantly generates professional and courteous responses to guest reviews.
• Trained on Millions of Reviews: The AI model is trained on a vast dataset of reviews, enabling it to understand and respond to various aspects of the guest experience.

Use Cases:

• Hospitality Industry: Ideal for hotels, restaurants, and other businesses in the hospitality sector to efficiently manage and respond to guest reviews.
• Customer Service Teams: Useful for customer service teams looking to streamline the process of responding to guest feedback.

Competitors:

1. ReviewPro: ReviewPro offers guest intelligence solutions for the hospitality industry, including guest review management and analysis.
2. Medallia: Medallia provides experience management solutions, including guest feedback and review management for hospitality businesses.