AskSumo

AskSumo is a revolutionary AI-powered customer support platform that empowers businesses of all sizes to streamline their customer interactions and deliver exceptional customer service. By leveraging the power of cutting-edge AI algorithms, AskSumo enables businesses to automate routine tasks, provide 24/7 support, and gain valuable insights into customer behavior. With AskSumo’s intuitive interface and user-friendly features, businesses can easily integrate the platform into their existing workflows and start experiencing the benefits of AI-powered customer support.

Features:

• AI-powered chatbot: AskSumo’s AI-powered chatbot answers customer questions, resolves common issues, and collects feedback, providing 24/7 support and reducing the burden on human agents.
• Knowledge base creation: AskSumo automatically creates a searchable knowledge base from existing customer support resources, allowing customers to find answers to their questions самостоятельно.
• Customer insights and analytics: AskSumo provides valuable insights into customer behavior, enabling businesses to identify trends, improve customer satisfaction, and make data-driven decisions.

Benefits:

• Reduce support costs: Automate routine tasks and reduce the number of tickets handled by human agents, saving time and money.
• Improve customer satisfaction: Provide 24/7 support, answer questions quickly, and resolve issues efficiently, leading to happier customers.
• Gain customer insights: Understand customer behavior, identify trends, and make data-driven decisions to improve customer experience.

Alternatives:

• Drift Chat: https://www.drift.com/: https://www.drift.com/
• Intercom: https://www.intercom.com/: https://www.intercom.com/
• Zendesk: https://www.zendesk.com/: https://www.zendesk.com/
• Freshdesk: https://www.freshdesk.com/: https://www.freshdesk.com/
• HubSpot Service Hub: https://www.hubspot.com/products/service: https://www.hubspot.com/products/service